books for Dummies for Dummies
By Kao, Liz/ Paz, Jon/ Kaufman, Matt/ Wong, Tom
Book – 2016

Business owners and sales people will want to make best use of Customer Relationship Management (CRM) systems. There are many to choose from; Salesforce is an expensive but popular choice.

Get it here at OPL     Amazon Review

Carleton Library     University of Ottawa

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