The Ottawa Public Library (OPL)
A few years back OPL got a web request system that revolutionized the way we use the library. We used to browse the shelves or the card catalog. Now we do an online search, place a hold, and get notified in a few days that the book is ready to be picked up at the local branch. The book might be from any branch in the city.
Can’t find what you want in the library? Suggest that the library purchase it (library card needed).